Last Updated: 07/04/2025
At Gary Air, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with us through our services.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiable Information (PII): such as your name, email address, phone number, and mailing address.
- Service Information: details related to appointments, service requests, or purchases.
- Device and Usage Information: IP address, browser type, access times, pages viewed, and referring URLs.
- Communication Data: including emails, calls, or text messages exchanged between you and Gary Air.
2. How We Use Your Information
Your information may be used to:
- Provide HVAC services, customer support, and appointment scheduling.
- Send confirmations, reminders, and service updates via email or SMS.
- Improve our website and service experience.
- Send marketing communications with your consent.
3. Text Messaging & SMS Policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and vendors who assist us in the delivery of text messages.
4. SMS Opt-In Language for Forms
All forms on our website that collect phone numbers will include the following opt-in disclosure:
"You are agreeing to receive SMS customer care and marketing notifications from Gary Air. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help.
5. Sharing Your Information
We only share your data when necessary to deliver our services. This includes:
- Authorized service providers.
- Legal or regulatory requests (if required by law).
- In connection with a business transfer or merger.
We do not sell or rent your personal data to third parties.
6. Data Security
We take appropriate security measures to protect your information, including encryption, secure servers, and access controls.
7. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data.
- Opt-out of marketing communications at any time.
- Revoke SMS consent by replying “STOP” to any message.
8. Contact Us
For any questions about this Privacy Policy, contact us.
